Privacy policy

These Terms of Service (“Terms”) govern your access to and use of the LumiLore website, including all related content, products, services, and features (collectively, the “Services”). The Services are operated by LumiLore and powered by Shopify.

By accessing or using any part of the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree to all of the Terms, you may not access or use the Services.

1. Eligibility

By using the Services, you represent that you are at least the age of majority in your jurisdiction or that you have given consent for any minor dependents to use the Services under your supervision.

2. Use of the Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You may not use the Services to engage in any fraudulent, abusive, or unlawful activity, or in a way that interferes with the operation or security of the Services.

We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by law.

3. Products and Information

We make every effort to display product descriptions, images, and pricing as accurately as possible. However, we do not guarantee that all product information is error-free, complete, or current.

Colors and product appearance may vary depending on your screen or device. All product descriptions and pricing are subject to change at any time without notice.

4. Orders and Payments

By placing an order through the Services, you agree that:

  • All information you provide is accurate, complete, and current

  • You are authorized to use the selected payment method

  • You authorize us to charge the total order amount, including applicable taxes and shipping

Payments are securely processed through Shopify Payments and other payment providers supported by Shopify. We do not store or have access to your full payment details.

We reserve the right to cancel or refuse any order for reasons including, but not limited to, product availability, pricing errors, suspected fraud, or violations of these Terms.

5. Shipping and Delivery

Shipping times and delivery estimates are provided for convenience only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or events beyond our control.

Risk of loss passes to you upon delivery of the product to the carrier, unless otherwise required by applicable law.

6. Returns and Refunds

Returns, refunds, and exchanges are governed by our Refund Policy, which is incorporated into these Terms by reference. Please review the Refund Policy before making a purchase.

7. Intellectual Property

All content on the Services, including but not limited to text, images, graphics, logos, product designs, and trademarks, is the property of LumiLore or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content from the Services without our prior written consent.

8. User Content

If you submit reviews, comments, or other content through the Services, you grant LumiLore a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display such content in connection with the Services.

You agree that your content will not violate any law or infringe the rights of any third party.

9. Third-Party Services and Links

The Services may include links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites. Your use of third-party services is at your own risk.

10. Disclaimer of Warranties

The Services and all products are provided “as is” and “as available,” without any warranties of any kind, either express or implied, to the fullest extent permitted by law.

We do not guarantee that the Services will be uninterrupted, secure, or error-free.

11. Limitation of Liability

To the maximum extent permitted by law, LumiLore shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products purchased through the Services.

In no event shall our total liability exceed the amount paid by you for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless LumiLore, its affiliates, and service providers from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Services.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the website. Your continued use of the Services constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms, please contact us at:

📧 infolumilore@gmail.com
📍 16192 Coastal Highway, Lewes, DE, 19958, United States